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FAQS

  • HOW DO I KNOW IF IT WILL FIT ME?
    Sizing measurements are included for every piece. If you're unsure, compare the measurements to a piece of your own.
  • WHAT DELIVERY OPTIONS DO I HAVE?
    You can choose between Standard and Express Delivery: 1. International Delivery 2. Europe 3. USA & Canada 4. Asia, Australia, New Zealand 5. Rest of World Free Shipping on all orders over £180 automatically applied at checkout. ​ Please allow 24-48 business hours for order processing before dispatching. A ‘business day' includes Monday to Friday, and does not include Saturday, Sunday or Bank Holidays. Orders placed on a weekend or bank holiday day will be collected by our shipping agents on the next working day. For further information, please contact us at info@ariannagallina.com Please note during busy periods like Christmas that it may take a few extra days for your package to arrive due to high demand. Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please before returning an item contact us at info@ariannagallina.com There are certain situations where only partial refunds are granted (if applicable) - Any item not in its original condition is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery Please make sure your shipping address is correct. Orders that are returned because of an invalid address may incur a shipping charge if they are reshipped. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. To return your product, you should mail your product to ARIANNA GALLINA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • WHAT IS THE MISSION OF ARIANNA GALLINA' SUSTAINABLE FASHION BRAND?
    Arianna Gallina's sustainable fashion brand aims to minimize textile waste by upcycling clothes and utilizing dead stock to create unique and eco-friendly garments. The brand's vision is a future where fashion contributes to a prosperous planet, and its mission is to provide clients with a sustainable alternative to transform the way we outfit the world.
  • WHAT IS THE BEST WAY TO CONTACT YOU?
    The best way to reach would be to send an email to info@ariannagallina.com
  • HOW DOES ARIANNA GALLINA CONTRIBUTE TO MINIMIZING TEXTILE WASTE IN THE FASHION INDUSTRY?
    Arianna Gallina contributes to minimizing textile waste in the fashion industry by upcycling clothes and utilizing dead stock to create new and unique sustainable styles. Every piece is manufactured with zero waste, promoting a circular fashion approach and encouraging the recycling of stained clothes.
  • WHAT SUSTAINABLE PRACTICES DOES ARIANNA GALLINA FOLLOW IN ITS FASHION PRODUCTION PROCESS?
    Arianna Gallina follows sustainable practices in its fashion production process by using unused or damaged clothes to build new garments and collections. The brand focuses on durable fashion repurposing and upcycling clothes, aiming to create a future where fashion contributes to a prospering planet.
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